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How to book your experience

Every Singapore Citizen aged 18 and above as of 2020 will receive the vouchers. Family members under 18 can also get a S$10 subsidy per child or youth ticket for up to 6 tickets. Scroll down to learn how to use your vouchers online or on-ground.

  Check your voucher balance at our SingapoRediscovers Vouchers Portal

 

How to book online

Follow these simple steps to start using your digital SingapoRediscovers Vouchers.

Learn how to use the SingapoRediscovers Vouchers

Watch the video

Download the step-by-step guide

For on-ground assistance

For assistance with accessing your Singpass account or to book on-ground, head down to a physical outlet* from the lists below.​​

For downloadable information

Download the e-version of your digital SingapoRediscovers Vouchers letter for a readily available information on the go.

* The SingapoRediscovers Vouchers booth at Fuchun CC will be closed from 14 September – 30 September 2021. For assistance, please head to Woodlands CC, Mon – Fri, 10am to 6pm (excluding PH).

Our Authorised Booking Partners

Discover more experiences using your digital SingapoRediscovers vouchers till 31 December 2021 with these Authorised Booking Partners.

Frequently Asked Questions (FAQs)

All Singapore Citizens aged 18 and above in 2020 are eligible for the $100 digital SingapoRediscovers Vouchers in denominations of $10 (e.g. 10 x $10). Each Singapore Citizen who are family members to minors (i.e. parents, grandparents, other relatives and legal guardians to those below 18 years old) is also eligible to purchase up to six child/youth tickets with a subsidy of $10 for each child/youth ticket for attractions and tours.

To browse the range of products available, please visit any of the five Authorised Booking Partners' websites (i.e. Changi Recommends, GlobalTix, Klook, Traveloka, Trip.com). The products eligible under the digital SingapoRediscovers Vouchers scheme comprise offerings from attractions, hotels and tours.

Eligible Singaporeans are encouraged to book their SingapoRediscovers Vouchers products online. Please find a step-by-step guide made available in English, 中文, Melayu and தமிழ் for ease of reading on the go.

As Singpass is required to redeem the digital SingapoRediscovers Vouchers online, register for a Singpass account if you do not have one. Visit go.gov.sg/singpass-guides for more details.

If you are unable to access your Singpass account, you can now redeem your digital SingapoRediscovers Vouchers using your original identification documents (NRIC, National Service identification document or Singapore passport) at Community Club/Centres (CCs) and Residents' Committees (RC) Centres across Singapore. This is in addition to the Singpass verification method. (Lists of physical locations available here in English, 中文, Melayu and தமிழ்).

The process of using your identification document is as follows:

  • Bring your original identification document (e.g. NRIC) and seek the assistance of an authorised SingapoRediscovers Vouchers ambassador.
  • The ambassador will use a secure Government application to scan your identification document. This process will generate and provide your personal Voucher code for use.
  • The ambassador will refer you to the onsite SingapoRediscovers Vouchers Authorised Booking Partner staff to help you book an eligible product using your personal Voucher code.

To reduce waiting time, you are advised to have selected / decided on the product(s) you want and your preferred dates/timeslots before visiting these counters.

The digital SingapoRediscovers Vouchers are meant for personal use. To prevent potential fraud or voucher scams, they cannot be used on behalf of others.

However, we encourage you to help eligible family and friends who are less digitally savvy to sign up for Singpass to redeem the digital SingapoRediscovers Vouchers online and use them on our Authorised Booking Partners' websites (i.e. Changi Recommends, GlobalTix, Klook, Traveloka, Trip.com).

We also hope Singaporeans will use the vouchers to support as many tourism businesses as possible.

To check your digital SingapoRediscovers Vouchers balance, you can visit the SingapoRediscovers Vouchers Portal at https://go.gov.sg/srvbalance.

The digital SingapoRediscovers Vouchers cannot be stacked or combined with the digital SingapoRediscovers Vouchers of another individual to buy the same product.

You can redeem your digital Vouchers using your original identification documents (NRIC, National Service identification document or Singapore passport) at Community Club/Centres (CCs) and Residents' Committees (RC) Centres across Singapore. This is in addition to the Singpass verification method. (Lists of physical locations available here in English, 中文, Melayu and தமிழ்).

The process of using your identification document is as follows:

  • Bring your original identification document (e.g. NRIC) and seek the assistance of an authorised SingapoRediscovers Vouchers ambassador. 
  • The ambassador will use a secure Government application to scan your identification document. This process will generate and provide your personal Voucher code for use. 
  • The ambassador will refer you to the onsite SingapoRediscovers Vouchers Authorised Booking Partner staff to help you book an eligible product using your personal Voucher code. 

To reduce waiting time, you are advised to have selected / decided on the product(s) you want and your preferred dates/timeslots before visiting these counters.

View more FAQs

   Need assistance? Read our frequently asked questions or contact us at 1800-2828-228.

   Beware of unauthorised booking partners’ websites and scams. Remember not to share your Singpass login information and One-Time Password (OTP) with anyone. Learn more at www.scamalert.sg #OTPNotforSharing


 

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