SAFE MANAGEMENT MEASURES FOR MICE EVENT PILOTS IN SINGAPORE

Updated as of 19 August 2021  

IMPORTANT

1. As Singapore transits towards COVID resilience, the Multi-Ministry Taskforce (MTF) announced on 6 August 2021 that it would ease Safe Management Measures in two steps. The first step took effect from 10 August 2021 and the second step is effective from 19 August 2021. 

2. The information in this circular (which includes its annexes) supersedes that in previous advisories or statements.

Key updates for MICE event pilots:

i.   From 19 August 2021: 

   S/N    Type of event session    Event size limit
   1 Participants are predominantly seated or standing in a fixed position during the session.

Examples: Meetings, conferences, and conventions

Up to 1,000 fully vaccinated participants (as defined in footnote*) at a time, per session

Zones of 50 participants

   2 Participants are predominantly non-seated and moving about during the session.

Example: Exhibitions, networking sessions

Up to 500 fully vaccinated* participants at a time, per session

Zones of 50 participants

  • All participants must be fully vaccinated*. Otherwise, the event size limit is 50 participants without the need for Pre-Event Testing (PET).
  • Participants must adhere to prevailing national guidelines e.g. participants are to be seated in groups of not more than 5 participants if all are fully vaccinated* and must ensure that there is a distance of at least 1 metre between participants at all times. For events exceeding 50 participants, the number of children aged 12 years and below is capped at 20% of the total number of participants.

From 19 August 2021

  • If the situation remains stable, MICE event pilots may have up to 1000 participants at a time if all participants are fully vaccinated* and predominantly seated or standing in a fixed position; or up to 500 participants at a time if all participants are fully vaccinated* and predominantly non-seated and moving about.
  • For forward planning purposes, Event Organisers may continue to engage STB on applications for MICE event pilots that are larger than the current size limit and with food & beverages provided to participants. However, please note that all approvals and MICE event pilots will still be subjected to the safe management measures applicable at the time.

3.        MICE events refer to business-oriented events such as meetings, conferences and exhibitions arranged or held in the course of business with more than 50 participants which are not held for individual consumers to attend. MICE events with 50 participants or less do not require MTI’s approval. Permitted enterprise may proceed to organise the event and adhere to the Safe Management Measures (SMMs) at the Workplace by the Ministry of Manpower.Events that are substantially social, recreational, political or religious in character, such as company D&Ds, networking events or gala dinners, do not fall within the MICE events contemplated here.

Up to 50 participants^ at a time 51 to 250/500 participants at a time

Up to 50 pax per zone

Safe distancing of at least 1 metre between individuals at all times

Adhere to Safe Management Measures (SMMs) at the Workplace by the Ministry of Manpower here.

MICE event pilot application is not required.

Both the Event Organiser and Event Venue (collectively, EOs) must submit an application for STB’s assessment and for the Ministry of Trade and Industry (MTI) to approve the EO carrying out the event.

^includes Event Organisers but excludes premises staff at third party venues

An individual must be:

a) fully vaccinated, i.e. has received the full regimen of Pfizer-BioNTech/Comirnatry, Moderna or WHO EUL vaccines, with an additional two weeks for the vaccine to be fully effective;

b) recovered from COVID-19; or

c) has obtained a negative result on a pre-event test taken in the past 24 hours before the expected end of the event.

Pre-Event Testing (PET) is required for all foreign participants who are on a Controlled Itinerary, and any local residents and Business Travel Pass (BTP) holders with recent travel history2.

4.        The total operating capacity per session will include all participants of the event, including exhibitors, media attending the event, speakers, participants’ liaison officers, etc. EO staff who are also participating in the event (e.g. as speakers, audience members, etc.) are included in the total operating capacity. All other EO staff and external service providers are excluded.

SUBMISSION OF APPLICATIONS FOR PILOTING MICE EVENTS

5.     Under the Safe Business Events (SBE) framework, EOs must implement SMMs which will meet the 5 outcomes required for the piloting of MICE events in a safe and controlled manner. The SMMs must span a participant’s entire journey, at least 60 minutes before, during and at least 60 minutes after the MICE event.

6.     To hold a MICE event, an EO must submit an application for STB’s assessment and support for the Ministry of Trade and Industry (MTI) to approve the EO carrying out the event.

7.     Each MICE event and its related marketing efforts may be carried out only after receiving written approval from MTI. Please note that MTI has the right to impose stricter/additional SMMs or vary some SMMs. EOs must submit their application at least 1 month prior to each MICE event. STB and MTI will take up to 14 business days to assess each application.

8.     Please refer to Annex A and Annex B for the checklist on Safe Management Measures for Safe Business Events framework for MICE events held from 19 August 2021 and illustration of SMMs respectively.

9.     For forward planning purposes, Event Organisers may continue to engage STB on applications for MICE event pilots with more than current size limit. However, please note that all approvals and MICE event pilots will still be subject to the safe management measures applicable at the time.

 

EVENTS INDUSTRY RESILIENCE ROADMAP

10.    The Singapore Association of Convention and Exhibition Organisers and Suppliers (SACEOS) collaborated with STB and Enterprise Singapore (ESG) to formulate an Events Industry Resilience Roadmap (IRR). The roadmap provides guidance on safety management measures and best practices. Event organisers, suppliers and venues may refer to the IRR for guidelines on implementing and operationalising STB’s Safe Business Events (SBE) framework at your events. Guided by the IRR, the SG SafeEvents Certification was launched on 7 April 2021 based on the Technical Reference (TR) 84 “Safe Event Management for the MICE and Events Industry” developed by the Singapore Standards Council (SSC) overseen by Enterprise Singapore (ESG). TR84 can be purchased on the Singapore Standards e-shop (www.singaporestandardseshop.sg). Interested enterprises in the MICE and Tourism ecosystem who wish to be certified or who wish to enquire about the certification can write in to SACEOS at secretariat@saceos.org.sg

 

ENFORCEMENT OF MEASURES

11.    STB will conduct enforcement checks to ensure compliance with SMMs. Enforcement action will be taken against the Event Organisers and Event Venues (collectively, EOs) who hold MICE events without registering with STB or receiving the necessary approval from MTI and/or who fail to comply with the necessary SMMs. Action may also be taken against EOs who conduct events that were not included in the event application and/or approved by MTI.

12.    Under the COVID-19 (Temporary Measures) Act passed in Parliament on 7 April 2020, first-time offenders will face a fine of up to S$10,000, imprisonment of up to six months, or both. Repeat offenders will face a fine of up to S$20,000, imprisonment of up to twelve months, or both. Businesses that are not compliant may be ordered to cease business activities or close altogether. Under the Infectious Diseases (Mass Gathering Testing for Coronavirus Disease 2019) Regulations 2021, EOs that fail to comply with requirements thereunder will face a fine not exceeding $10,000 and participants that fail to comply will face a fine not exceeding $5,000 or to imprisonment for a term not exceeding 6 months or to both.  Businesses that are not compliant may also be ineligible for government grants, loans, tax rebates and other assistance. 

13.    For any enquiries, please contact businessevents@stb.gov.sg.

Application Process

MICE events pilots without deviation from the Safe Business Events framework

·    Apply at https://go.gov.sg/miceeventpilotapplication

·     The following information and documents are required to complete the application:

a)     Event itinerary including floorplan (PDF, max 10 MB) and

b)     Applicant’s details e.g. UEN details of event organisers and venues

MICE event pilots with deviation(s) from the Safe Business Events framework

·      Deviation refers to any non-compliance of the Safe Management Measures for MICE event pilots. E.g. incorporating live performances in the programme etc.

·    Apply at https://go.gov.sg/miceeventpilotapplication

·    The following information and documents are required to complete the application.

a)     Application form for MICE event pilots with deviation(s)

b)     Event proposal detailing deviation(s) where approval is required and plans on how the SMMs can be met, including floorplan etc; and  

c)     Event itinerary

Total file size must not exceed 10 MB.

SINGAPORE TOURISM BOARD
Updated as of 19 August 2021  

FREQUENTLY ASKED QUESTIONS

EVENTS

Updated as of 19 August 2021

IMPORTANT

1. As Singapore transits towards COVID resilience, the Multi-Ministry Taskforce (MTF) announced on 6 August 2021 that it would ease Safe Management Measures in two steps. The first step took effect from 10 August 2021 and the second step is effective from 19 August 2021.

2. The information in this circular (which includes its annexes) supersedes that in previous advisories or statements.

Key updates for MICE event pilots:

From 19 August 2021:

  Type of event sessions Event size limit
1.                            

Participants are predominantly seated or standing in a fixed position during the session.

Examples: Meetings, conferences, and conventions

Up to 1000 fully vaccinated participants (as defined in footnote*) at a time, per session
2.            

Participants are predominantly non-seated and moving about during the session.

Example: Exhibitions, networking sessions

Up to 500 fully vaccinated* participants at a time, per session
  • All participants must be fully vaccinated*. Otherwise, the event size limit is 50 participants without the need for Pre-Event Testing (PET).
  • Participants must adhere to prevailing national guidelines e.g. participants are to be seated in groups of not more than 5 participants if all are fully vaccinated* and must ensure that there is a distance of at least 1 metre between participants at all times. For events exceeding 50 participants, the number of children aged 12 years and below is capped at 20% of the total number of participants.
  • For forward planning purposes, Event Organisers may continue to engage STB on applications for MICE event pilots that are larger than the current size limit. However, please note that all approvals and MICE event pilots will still be subjected to the safe management measures applicable at the time.

 

A: PERMISSIBLE EVENTS

1.    What constitutes a MICE event?

a.    MICE events refer to business-oriented events such as meetings, conferences and exhibitions arranged or held in the course of business1 with more than 50 participants which are not held for individual consumers to attend. MICE events with 50 participants or less do not require MTI’s approval. Permitted enterprise may proceed to organise the event and adhere to the Safe Management Measures (SMMs) at the Workplace by the Ministry of Manpower. Events that are substantially social, recreational, political or religious in character, such as company D&Ds, networking events or gala dinners, do not fall within the MICE events contemplated here.

Up to 50 participants^ at a time 51 to 500/1000 participants at a time

Up to 50 pax per zone

Safe distancing of at least 1 metre between individuals at all times

Adhere to Safe Management Measures (SMMs) at the Workplace by the Ministry of Manpower here.

MICE event pilot application is not required.

Both the Event Organiser and Event Venue (collectively, EOs) must submit an application for STB’s assessment and for the Ministry of Trade and Industry (MTI) to approve the EO carrying out the event.

^includes Event Organisers but excludes premises staff at third party venues

All participants must be:

a)    fully vaccinated (i.e. has received two doses of either Pfizer-BioNTech/Comirnatry, Moderna, or the World Health Organisation’s Emergency Use Listing (WHO EUL) vaccines with an additional two weeks for the vaccine to be fully effective),

b)    recovered from COVID-19, or

c)     has obtained a negative result on a Pre-Event Test taken in the past 24 hours before the expected end of the event.

Pre-Event Testing (PET) is required for all foreign participants who are on a Controlled Itinerary, and any local residents and Business Travel Pass (BTP) holders with recent travel history2.

b.   All MICE event applications with more than 50 participants must be submitted to STB for approval by the Ministry of Trade and Industry (MTI).  EOs must demonstrate their ability to implement the rigorous Safe Management Measures (SMMs) under STB’s Safe Business Events (SBE) framework4

c.   Work-related events also do not fall within the MICE events contemplated here. These include consumer-facing events (such as product launches, marketing / branding events) and work meetings (among colleagues or with external parties), training, board meetings (among colleagues or with external parties), training, board meetings, HR talks, townhalls, seminars, corporate retreats, Annual/Extraordinary General Meetings, tender briefings to vendors and award ceremonies. The Multi-Ministry Taskforce (MTF) had previously announced that work-related events of up to 50 persons are permitted to be held outside of workplaces/own premises with effect from 22 October 2020. More details on the MTF’s announcement can be found here. FAQs on the Ministry of Manpower’s Workplace SMMs can be found here.

2.     What events are currently permitted^?

Updated as of 19 August 2021


Event Type


Venues
 

Location Within workplace/ enterprise’s own premises Third party venues
(i.e. Venues outside of workplaces/enterprise’s own premises) e.g. function rooms
Work-related events
  • Up to 50 persons* at any time or the maximum number of individuals which the room or venue may accommodate if there is a distance of at least one metre between any 5 individuals, whichever is lower; and 
  • At least 1 metre spacing between individuals at all times

E.g. Conferences, seminars, corporate retreats, Annual General Meetings, Extraordinary General Meetings, tender briefings to vendors, commemorative ceremonies, ground-breaking ceremonies, award and promotion ceremonies. Participants may include external parties such as business associates, customers as well as members of associations etc.

* Excludes premises staff at third party venues

 

In-house training
without 3rd party service provider

 

Training & educational courses by Education Business

  • Up to 50 persons** at any time, or the maximum number of individuals which the room or venue may accommodate if there is a distance of at least one metre between any 5 individuals, whichever is lower; and 
  • At least 1 metre spacing between individuals at all times 

Please refer to GoBusiness Singapore website for more information on Education and Training.

** Excludes premises staff at third party venues

Consumer-facing events
  • Up to the premises’ venue operating capacity, subject to the implementation of safe management measures 
  • Up to prevailing group size limit of 5 customers per group.
  •  At least 1 metre spacing between groups of 5 or fewer customers (prevailing group size) at all times

E.g. Product launches, store openings and marketing and branding events at enterprise's retail premises

  • Up to 50 persons (including all persons and vendors except premises staff) at any time
    or

  • The maximum number of individuals the room or venue may accommodate to ensure a distance of at least one metre between any 5 individuals, whichever is lower 
  • Up to prevailing group size limit of 5 customers per group
  • At least 1 metre spacing between groups of 5 or fewer customers (prevailing group size) at all times.

E.g. Product launches, roadshows, fairs, marketing and branding events at hotel function rooms

Roadshows/ fairs are not allowed at public transport nodes, HDB areas, mall atriums, etc. These events are only permitted in hired function centres.  

^Please note that the prevailing respective sector specific requirements and Safe Management Measures under the COVID-19 (Temporary Measures) (Control Order) Regulations 2020 and the COVID-19 (Temporary Measures) (Performances and Other Activities – Control Order) Regulations 2020 continue to apply.

Workplace events which are substantially recreational or social in nature (such as gala dinners, networking functions, company D&Ds) are currently not permitted.

Eating and drinking should be avoided at these events as these activities require masks to be removed which raises the risk of COVID-19 transmission. However, if meals are served, all attendees must be fully vaccinated*, and should continue to maintain 1m spacing between individuals during the meal. Attendees must be seated and served individually and minimise contact with one another while eating or drinking. Meal durations should be kept short to minimise the period that individuals are unmasked, and the meal should not be a main feature of the event. No pre-recorded music, speech or sound can be played at these events where food or drinks are served or consumed. Higher risk activities such as singing, and the playing of wind/brass instruments are also not allowed to resume at corporate/enterprise events.

Food and drinks are not allowed at work-related and consumer-facing events. 

Please see details on the updated Requirements for Safe Management Measures (SMMs) at the Workplace by the Ministry of Manpower here. Separately, you may find the FAQs on Workplace SMMs here.

*An individual is considered fully vaccinated if he/ she has been: a) fully vaccinated, i.e. has received the full regimen of Pfizer-BioNTech/Comirnatry, Moderna or WHO EUL vaccines, with an additional two weeks for the vaccine to be fully effective, b) recovered from COVID-19, or c) has obtained a negative result on a pre-event test taken in the past 24 hours before the expected end of the event.

 

B: MICE EVENT PILOTS

3.     How can we start organising a MICE event under STB’s MICE event pilots?

a.    a. For MICE events of up to 500/1000 participants4 under the STB Safe Business Events Framework, Event Organisers and Event Venues (collectively, EOs) must submit a joint application, including an event proposal to STB.

b.    EOs must demonstrate their readiness and capabilities to implement the Safe Management Measures (SMMs) required to meet the five outcomes to pilot MICE events in a safe and controlled manner.

c.    STB and the Ministry of Trade and Industry (“MTI”) will review the submitted event proposal and EOs may proceed only upon obtaining MTI’s written approval.

 

   STB MICE Event Pilots
Adherence to Safe Business Events (SBE) Framework
Location

 

Third Party Venues

(e.g. External venues such as function rooms in hotels or convention centres, or attractions)

Event Type

Meetings, Conferences, Exhibitions

  • Not consumer facing (B2C) (e.g. roadshows, product launches, fairs, marketing and branding events etc.)
  • Not predominantly social in nature
  • Not predominantly internal facing (e.g. attended by employees only)

 

Examples A business-oriented event attended by professionals or business entities to exchange knowledge or to discuss a particular subject, a trade association convening for an education session or panel discussion etc.
Safe Management Measures (SMMs) Comply with STB’s Safe Business Events (SBE) Framework
Zone/Groups
  • Limited to ≤ 5 pax per group. 
  • Limited to ≤ 50 pax per zone

 

4.     How do I apply? How long is the application process?

a.     The application form must be jointly completed by both the Event Organiser and Event Venue (collectively, EOs).

b.     We strongly encourage EOs to submit their applications as early as possible (preferably 3 months in advance) to cater sufficient time for planning, registration and marketing. Minimally, EOs should submit their application at least 1 month before the event date.

c.     Each MICE event and its related marketing efforts may be carried out only after receiving approval from STB and MTI.

d.     Please note that STB and MTI will take up to 14 business days to assess each application.

 

5.    Can I apply for an event that is larger than the current size limit and scheduled for the later part of the year? I would need to start event planning, production and marketing.

a.      Yes. For forward planning purposes, Event Organisers may continue to engage STB on applications for MICE event pilots that are larger than the current size limit of 500/1,000 participants. However, please note that all approvals and MICE event pilots will still be subject to the safe management measures applicable at the time.

b.     Please refer to the application process and processing times in para 4 above.

 

6.     Is Pre-Event Testing (PET) required at MICE event pilots? Who is exempted from PET?

a.     From 10 August 2021, all participants at MICE event pilots must be:

i.         fully vaccinated (i.e. has received two doses of either Pfizer-BioNTech/Comirnatry, Moderna or WHO EUL vaccines, with an additional two weeks for the vaccine to be fully effective),

ii.         recovered from COVID-19, or

iii.         has obtained a negative result on a Pre-Event Test taken in the past 24 hours before the expected end of the event.

b.     For more information on the procedures and protocols for PET at MICE pilot events, please refer to the Event Organisers’ guide to PET here: https://www.moh.gov.sg/covid-19/pet

7.    What documents does the EO need to check at each entry/exit point to the MICE event venue for MICE pilot events spanning multiple days and venues?

a.        EOs must take all reasonably practicable steps to ensure an individual is able to present an Acceptable Document before entering the event venue. EOs must refuse entry if the individual refuses to show the proof of Acceptable Document. Refer to MOH’s website5 for the list of Acceptable Documents.

b.        EO must ensure that the identity reflected in the Acceptable Documents corresponds with the identity of the individual being checked for entry.

 

8.    Are there limitations to the event venues allowed under the STB MICE event pilots?

a.        There is no restriction to the types of event venues allowed as long as the venues can be hired as a function centre and are able to comply with SG Clean standards as well as implement measures under the Safe Business Events Framework.

 

9.    Can foreign delegates attend MICE events in Singapore?

a.    Singapore has implemented travel arrangements with some countries to facilitate travel while safeguarding public health.

b.    Foreign delegates from these countries may submit their request to enter Singapore through such arrangements to attend approved MICE pilot events.

c.    While in Singapore, foreign delegates on a Controlled Itinerary (“CI”) must pre-declare their movements and adhere to certain movement restrictions as stipulated under the CI. As part of the CI, they may also be required to undergo PCR tests on specified days of their visit.

d.    Additionally, all foreign participants who are on a CI will also be required to undergo daily PET (regardless of event size) before they can enter a MICE event. Other COVID-19 tests (e.g. PCR tests) done pursuant to other testing requirements (e.g. Reciprocal Green Lane, Rostered Routine Testing) can be used at entry checks, provided that the event is within the Validity Period.

e.    Please refer to ICA’s website for the list of countries and the respective requirements here.

 

10.  Do event organisers need to confirm the venue before submitting the application form?

a.    Yes, the application will need to be jointly submitted by the Event Organiser and Event Venue (collectively, EOs).

b.    Any application received without the relevant information pertaining to the venue will be rejected.

c.    If the venue is changed after the application is submitted or approved, EOs will need to re-submit the event application. Should this happen, please note that the application processing time will also be affected.

11.  Can I host multiple sessions of 500 or 1000 participants per event?

a.   MICE event pilots can host more than one session of up to 500 or 1,000 participants, as the case may be, on the same event day or across multiple event days, with the relevant Safe Management Measures in place. 

b.   Illustration of a MICE event programme with >1 session:

  Illustration for a 500 pax event with PET
Time Activity
8am – 9am Arrival and registration for Session A
9am – 12pm Session A (10 zones of 50pax)
12pm – 1pm Crowd dispersal for Session A and disinfection
1pm – 2pm Arrival and registration for Session B
2pm – 5pm Session B (10 zones of 50pax)
5pm – 6pm Crowd dispersal for Session B and disinfection

 

c.     For avoidance of doubt, EOs can continue to hold single-session events (i.e. 1 session of up to 500 or 1,000pax, as the case may be).

d.    or events with an exhibition component, crowd dispersal does not apply to exhibitors if they are expected to stay on the exhibition floor throughout the event.

e.     STB will continue to monitor and review the implementation of SMMs at such events.

 

12.  I am organising a conference with a networking session as part of the event programme. What is the event size limit?

a.    The event size limit for the whole event is 500 participants at a time if there is no crowd dispersal in between the conference and networking session and the composition of the participants does not change even between the conference and the networking sessions.  

Example 1 Illustration for a conference with a networking session
Time Activity
8am – 9am Arrival and registration
9am – 12pm

Conference (Up to 10 zones of 50pax)

12pm – 1pm Lunch
1pm – 3pm Networking Session (Up to 10 zones of 50pax)
3pm – 4pm Crowd dispersal and disinfection

 

b.    The conference can have up to 1,000 participants at a time and the networking session can have up to 500 participants at a time if there is at least a 60-minute interval between each session with full crowd dispersal from the event venue. Further, the composition of participants can be changed between sessions.

Example 2 Illustration for a conference with a networking session
Time Activity
8am – 9am Arrival and registration
9am – 12pm

Conference (Up to 20 zones of 50pax)

12pm – 1pm Lunch
1pm – 2pm Arrival, registration for networking session
2pm – 5pm Networking session (Up to 10 zones of 50px*)
5pm – 6pm Crowd dispersal and disinfection

*The composition of participants can be changed between sessions.

c.     All participants at the MICE event pilots must be a) fully vaccinated (i.e. has received two doses of either Pfizer-BioNTech/Comirnatry, Moderna or WHO EUL vaccines, with an additional two weeks for the vaccine to be fully effective), b) recovered from COVID-19, or c) have obtained a negative result on a Pre-Event Test taken in the past 24 hours before the expected end of the event.

13.        I am organising a trade conference with an exhibition concurrently, what is the event size limit?

a.     EOs may differentiate between static and non-static activities, and maintain a total event size of 500pax at a time with a maximum of 500pax for the exhibition component.

b.     With reference to Example 1 below, Zones 1 – 20 at the start of the event should remain consistent during the AM session, and participants should visit the exhibition in their same zones of 50pax, and at stipulated timeslots. New participants may attend the event during the PM session.

Example 1 Illustration for a concurrent trade conference and exhibition
Time Activity Activity
AM session 9am - 11am Opening plenary (Up to 10 zones x 50pax)
11am - 1pm Conference Session A Zones 1-10 attend the conference Exhibition Session A Zones 11-20 attend the exhibition
  1pm - 2pm Crowd dispersal and disinfection
PM session 2pm-3pm Arrival and registration
3pm - 5pm Conference Session B Zones 11-20 attend the conference Exhibition Session B Zones 1-10 attend the exhibition

c.     With reference to Example 2 EO may also bring in any participants (including buyers) to solely visit the exhibition while running a concurrent conference, as illustrated below.

Example 2 Illustration for a concurrent trade conference and exhibition
Time Activity Activity
AM session 9am - 1pm

Conference-only Session A

(Up to 10 zones x 50pax)

Exhibition-only Session B

(Up to 10 zones x 50pax)

  2pm - 3pm Crowd dispersal and disinfection
PM session 3pm-4pm Arrival and registration
4pm - 6pm

Conference-only Session C

(Up to 10 zones x 50pax)


Exhibition-only Session D


(Up to 10 zones x 50pax)

d.     For avoidance of doubt, no more than 500pax should be at the exhibition at a time, there should be at least a 60-minute interval between each session with full crowd dispersal from the event venue, and the composition of zones of 50 should be consistent throughout each session.

 

14.  Should participants remain in the same zone throughout the whole event? What if my event takes place across multiple days?

a.     Local and foreign participants who are not on a Controlled Itinerary may be assigned to a different zone for each new session of an event. For example, a local participant may be assigned to different zones for the morning and afternoon sessions of the same event, on the same day. This will also allow new participants to join on different sessions/ days.

If a zone includes any foreign participants on a Controlled Itinerary, all participants must remain in that same zone throughout each event day, regardless of the number of sessions per day. For multi-day events, foreign participants may be assigned to a different zone for each new event day.

 

15.  How will the SMMs apply to events with an exhibition component?

a.    Organisers are allowed to include a manned exhibition component in their event applications. Please refer to the updated Safe Business Events Framework.

 

16.  Does the capacity limits of 500 participants include exhibitors?

a.    Yes, the capacity limit applies to all participants at the event, except EO staff, staff employed by the venue (e.g. janitors, security) and external service providers. For avoidance of doubt, EO staff who are also participating in the event (e.g. as speakers, audience members, etc) are considered participants and must be included in the total operating capacity.

 

17.  When will large scale business events be allowed to resume?

a.    The safe resumption of MICE events requires close coordination and partnership between public and private sector stakeholders. Given the need to act quickly and decisively in order for our economy to emerge stronger from the COVID-19 crisis, the Emerging Stronger Taskforce8 (EST) under the Future Economy Council (FEC) has convened the Singapore Together Alliances for Action (“Alliances”), which are industry-led, Government-supported coalitions that will act quickly by prototyping ideas on key opportunity areas for Singapore.

b.    Recognising health and safety as key imperatives, the Alliance on Enabling Safe and Innovative Visitor Experiences has developed a prototype for safe tradeshows and exhibitions – these are larger events which would not have been permitted to resume in their pre-COVID-19 format. The prototype has been developed in partnership with the private sector and will provide delegates with the degree of interaction they would normally be accustomed to in a regular tradeshow setting – but in a far safer way which minimises infection risks. This was first tested at a new event in November 2020 called TravelRevive – powered by ITB Asia & STB.

c.    STB will continue to support the resumption of business events in a safe and calibrated manner and will advise on the general resumption of larger-scale events in due course.

 

C: OTHER EVENT RELATED QUERIES

18.    What is the role of the Event Organiser and Event Venue? Who would be penalised in the event of a contravention?

a.      Both the Event Organiser and Event Venue are jointly responsible for the events taking place under their purview. In the event of any contravention, Enforcement Officers will investigate the facts and circumstances leading to the contravention to determine which party is liable, or if both parties are liable.

 

19.    As a venue operator or other occupier of the venue, can I have multiple events at different parts of my venue?

a.     Yes. If multiple concurrent events are taking place at different parts of the same venue, the venue operator or other occupier must ensure that each MICE event pilot does not exceed the total participant capacity7 and with all safe management measures in place. E.g. not more than 500/1,000 participants at a time in each event space from 19 August 2021.

b.     Please note that you will need to comply with the Safe Management Measures listed in the Safe Business Events Framework. The event venue and respective EOs must work out a plan to stagger the movement of participants within each zone to ensure that participants of each zone would not be able to intermingle with participants from other zones.

 

20.   Are live performances permitted at MICE event pilots?

a.    Live performances are currently not permitted as part of the overall programming for the MICE event pilots.

 

D: FINANCIAL SUPPORT FOR MICE EOs

21.  What are some of the financial assistance available for EOs?

               i.         Marketing and Visitor Experience

 a.         EOs with new products and experiences which will improve the overall visitor experience and increase the attractiveness of Singapore to visitors can tap on the Experience Step-Up Fund (ESF). Some examples include the development of virtual reality (VR) and augmented reality (AR) products which showcase Singapore during the conference, contactless technology which enhance delegate experience etc.

 

              ii.         Technology and Innovation

b.         Separately, there is the Productivity Solutions Grant (PSG) under Enterprise Singapore (ESG) which encourages enterprises to continue digitalisation and productivity upgrading efforts. EOs can refer to the list of supportable solutions and identify relevant solutions that best suit your business needs on the PSG website. Some of the pre-scoped IT solutions and equipment include virtual meeting and telephony tools, temperature screening solutions, video analytics for crowd management, autonomous floor cleaner, fleet management, etc to support local enterprises in their digitalisation and productivity efforts.

 

 c.         If you’re taking this period to rethink your company’s current business models or redesign your work processes to be more efficient, there is the Business Improvement Fund (BIF) which aims to encourage technology innovation and adoption to improve productivity and competitiveness. Companies could also leverage on technologies and customised solutions to make routine tasks more efficient. These could include the development of an integrated e-registration system to serve the needs of your clients, automation of cleaning processes at event venues which integrates Artificial Intelligence (AI) navigation to clean floors without human intervention, or customised hybrid meeting solutions which enable simultaneous broadcast of multiple sessions on a single platform etc.

 

            iii.         Financing Schemes

d.    Small and Medium Enterprises (SMEs) can also consider the Enterprise Financing Scheme – SME Working Capital Loan (EFS-WCL) and Temporary Bridging Loan Programme under Enterprise Singapore to seek help with working capital and cashflow needs.

 

* An individual is considered fully vaccinated if he/ she has been: a) fully vaccinated, i.e. has received the full regimen of Pfizer-BioNTech/Comirnatry, Moderna or WHO EUL vaccines, with an additional two weeks for the vaccine to be fully effective, b) recovered from COVID-19, or c) has obtained a negative result on a pre-event test taken in the past 24 hours before the expected end of the event.

1 a) to discuss or negotiate matters relating to trade, commerce or finance, professional practice or matters, health, arts, science, technology, industry, economics, industrial relations, security, international affairs, the environment or any other cause or matter, whether or not of a similar kind; (b) to temporarily exhibit or display goods of any kind for the purposes of sale or supply; or (c) to promote the trading of goods or the provision of services.

2 For the past 21 days. Please refer to GoBusiness for more detail on Business Travel Pass (BTP): https://www.gobusiness.gov.sg/covid-faqs/for-sector-specific-queries/tourism

3 The Event IRR is a public-private partnership focused on three strategic objectives: (a) establishing best-in-class standards for new event safety measures, (b) creating agile business models with a focus on digital capabilities, and (c) developing pathways for professional development in a post COVID-19 world. More information on the IRR can be found here: https://saceos-irr.wixsite.com/website

4 Under STB’s Safe Business Events framework introduced in July 2020 for events of up to 50 participants, EOs must achieve five key outcomes. The framework was created in consultation with the industry and is aligned with international best practices. More information here.

5 Participants of the event include attendees, exhibitors, media attending the event, speakers, participants’ liaison officers, etc. EO staff who are also participating in the event (e.g. as speakers, audience members, etc) are included in the total operating capacity. All other EO staff and external service providers are excluded.

6 The list of Acceptable Document can be found on https://www.moh.gov.sg/covid-19/pet

https://www.moh.gov.sg/covid-19/pet

8 The Emerging Stronger Taskforce (EST) was formed under the Future Economy Council (FEC) to review how Singapore can stay economically resilient and build new sources of dynamism to emerge stronger from COVID-19. The EST is co-chaired by Minister for National Development, Mr Desmond Lee and Group CEO of PSA International, Mr Tan Chong Meng, and comprises 15 members from various sectors, including businesses and trade associations and chambers.

9 The participant capacity requirement for a venue where a business event takes place, or is to take place, refers to the requirement that limits the total number of participants who are or may be allowed to be present within the participants’ area of the venue at any one time during the crowd management period of the business event.