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Frequently Asked Questions (FAQ)

Walk-ins Related Questions

1. I need help to set up my SingPass in person. Do I have to book an appointment?

2. Can you teach me how to navigate SingPass and make e-payments so I can redeem my SingapoRediscovers Vouchers?


1. I need help to set up my SingPass in person. Do I have to book an appointment?

No, you are not required to make an appointment. Please visit these available SingPass counters (lists available in English, 中文, Melayu and தமிழ் - விரைவில் வரும்).


2. Can you teach me how to navigate SingPass and make e-payments so I can redeem my SingapoRediscovers Vouchers?

The SG Digital Office's Singapore Digital Community Hubs located here can assist our seniors in learning how to navigate SingPass and e-payments.


   Need assistance? Contact us at 1800-2828-228.


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