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Frequently Asked Questions (FAQ)

Child/Youth Ticket Related Questions

1. How do the child/youth tickets work? Do I need to have children in order to redeem these tickets?

2. I have only two children in my family. Does this mean that I am entitled to only two subsidised tickets?

3. How much subsidy will I get for family members under the age of 18?

4. Which products are eligible for the $10 child/youth subsidy?

5. How can I redeem the child/youth tickets?

6. I am a Singapore Citizen below 18 years of age. How can I enjoy subsidised tickets?


1. How do the child/youth tickets work? Do I need to have children in order to redeem these tickets?

Every Singapore Citizen aged 18 and above in 2020 is entitled to purchase up to six subsidised child/youth tickets, for any family member who is under the age of 18. This means that parents, grandparents, other relatives and legal guardians can purchase subsidised tickets for their children, grandchildren, wards and so on.


2. I have only two children in my family. Does this mean that I am entitled to only two subsidised tickets?

No. Every Singapore Citizen aged 18 and above in 2020 is entitled to purchase up to six subsidised child/youth tickets, if they have at least one family member who is under 18.


3. How much subsidy will I get for family members under the age of 18?

Each child/youth ticket that you redeem will get a $10 subsidy. You can only redeem up to six subsidised child/youth tickets throughout the scheme's validity period (i.e. 1 Dec 2020 - 30 Jun 2021). Do note that once you have used up all your SingapoRediscovers Vouchers, you will not be able to buy any subsidised child/youth tickets.


4. Which products are eligible for the $10 child/youth subsidy?

The $10 child/youth subsidy can be applied on attractions and tour products which offer a child/youth price. For packages, please check the terms and conditions of the respective authorised booking partners (i.e. Changi Recommends, GlobalTix, Klook, Traveloka, Trip.com) for use of child/youth subsidies.


5. How can I redeem the child/youth tickets?

1. Have your SingPass ready and visit the SingapoRediscovers Vouchers portal (coming soon)

2. Click on the button "Activate child/youth subsidies". You can then indicate your family member's NRIC/Birth Certificate/FIN number and declare their familial relationship with you.

3. Browse products on authorised booking partners' websites (i.e. Changi Recommends, GlobalTix, Klook, Traveloka, Trip.com). Eligible products are marked with the SingapoRediscovers Vouchers icon.

4. A $10 subsidy for each child/youth ticket will be automatically applied when you use the SingapoRediscovers Vouchers for attractions and tours.

Note: Your $10 child/youth subsidies are automatically applied only after you paste the voucher code. This means that you may actually need fewer vouchers to complete your purchase.

Example

   Item    Value   
    (S$) 
   2 adult + 2 child/youth tickets       50
   Child/youth ticket subsidy of $10   
   per ticket   
   (20)
   Nett amount payable    30


Purchaser should apply $30 worth, not $50 worth of SingapoRediscovers Vouchers to complete the transaction.

Note 2: If you are an adult Singapore Citizen and you have used up all your SingapoRediscovers Vouchers, you will no longer be able to redeem any subsidised child/youth ticket. If you wish to purchase any subsidised child/youth ticket, you must have at least $10 left in your SingapoRediscovers Vouchers balance.


6. I am a Singapore Citizen below 18 years of age. How can I enjoy subsidised tickets?

You may approach your family members who are Singapore Citizens aged 18 and above in 2020. They can redeem up to six subsidised child/youth tickets.


   Need assistance? Contact us at 1800-2828-228.


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