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Frequently Asked Questions (FAQ)

Payment / Cancellation Related Questions

1. How should I pay for my purchases?

2. I am unable to make e-payments. How can I still redeem my SingapoRediscovers Vouchers?

3. I had to cancel my plans. Can the SingapoRediscovers Vouchers be refunded to me?

4. How can I amend / cancel my purchases?


1. How should I pay for my purchases?

Please check with the authorised booking partner of your choice on the payment options they offer.


2. I am unable to make e-payments. How can I still redeem my SingapoRediscovers Vouchers?

Please visit your preferred authorised booking partners at their physical locations. (lists available here in English, 中文, Melayu and தமிழ் - விரைவில் வரும்)


3. I had to cancel my plans. Can the SingapoRediscovers Vouchers be refunded to me?

The SingapoRediscovers Vouchers are not refundable. You may request for a change of date or product, depending on the terms and conditions of the respective authorised booking partners.


4. How can I amend / cancel my purchases?

Please contact the respective authorised booking partners on their terms and conditions.


   Need assistance? Contact us at 1800-2828-228.


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