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Frequently Asked Questions (FAQ)

Booking Partner Related Questions

1. Can I redeem my SingapoRediscovers Vouchers with other booking partners?

2. Can I make purchases from multiple authorised booking partners?

3. Can I earn reward points with the respective authorised booking partners when I make purchases with the SingapoRediscovers Vouchers?

4. Do all authorised booking partners offer the same deals?

5. Do the authorised booking partners have access to my personal data (e.g. NRIC)?

6. How long will my purchases be valid for?


1. Can I redeem my SingapoRediscovers Vouchers with other booking partners?

Changi Recommends, GlobalTix, Klook, Traveloka, and Trip.com are the authorised booking partners under the SingapoRediscovers Vouchers scheme. The SingapoRediscovers Vouchers can only be redeemed at any of the abovementioned authorised booking partners' websites.


2. Can I make purchases from multiple authorised booking partners?

Yes, you may use your SingapoRediscovers Vouchers to purchase products from one or more of the five authorised booking partners (i.e. Changi Recommends, GlobalTix, Klook, Traveloka, Trip.com).


3. Can I earn reward points with the respective authorised booking partners when I make purchases with the SingapoRediscovers Vouchers?

Please check with the respective authorised booking partners if you are eligible for reward points.


4. Do all authorised booking partners offer the same deals?

Each authorised booking partner has its own deals and promotions. Do check with the respective authorised booking partners on what they have to offer.


5. Do the authorised booking partners have access to my personal data (e.g. NRIC)?

As with all online bookings, authorised booking partners may require information such as your email address to facilitate the transaction. This will be collected directly by the authorised booking platform, with your consent sought prior to payment.

Your personal data such as your NRIC obtained via SingPass on a secure Government site for the purposes of redeeming the SingapoRediscovers Vouchers will not be shared with the authorised booking partners.


6. How long will my purchases be valid for?

All purchases should be consumed by 30 June 2021. Please refer to the terms and conditions stated in the ticket.


   Need assistance? Contact us at 1800-2828-228.


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