Safe Travel Information
From 1 April 2022, all fully vaccinated travellers can enjoy quarantine-free travel in Singapore.

Orchardgateway

A group of visitors and customer officers posing
  • Operating Hours

    Daily 10:00am to 7:00pm

  • Exhibition At Level 2

    The Singapore Experience Lab is an immersive showcase of Singapore’s hidden gems. Visitors may learn the secrets of our cultural neighbourhoods while projection mapping will enable visitors to have a deeper appreciation of our local delicacies. There is also something for the little ones, where they may colour activity sheets to uncover stories about our famous attractions, and admire their artworks interact on a digital wall projection.

    A group of visitors and customer officers posing

    Other features include a time tunnel that shares Singapore’s history through to modern day metropolis, as well as a glimpse into tourism products visitors may expect in the future.

    While you are at the Singapore Tunnel, look out for the 4 doodle cats and be part of a quest to win Merli coins through the Merli -Go- Round game. Approach our friendly staff to find out more!

    A group of visitors and customer officers posing

ION Orchard

Two customer service officers at the ION Orchard concierge
  • Nearest MRT Station
    Orchard (NS24)
  • Services & Facilities Available
    Tourist Information
    ION Orchard Food and Heritage Trail Tour
    Vouchers available at counter
    Free WiFi
    Mobile Charging Stations
    Loan of Wheelchairs and Strollers
  • Operating Hours

    Daily 10:30am to 10:00pm

Chinatown

The exterior of Chinatown Visitor Centre at Kreta Ayer Square
  • Operating Hours

    Daily 10:00am to 7:00pm

Hotel 1888 Collection (Chinatown)

Reception at Hotel 1888 Collection
  • Nearest MRT Station
    Chinatown (NE4/DT19)
  • Services & Facilities Available

    Tourist Information
    Hotel Reservation
    Ticketing (Coming soon!)

  • Operating Hours

    Daily 8:00am to 6:00pm

Kampong Gelam

A shophouse exterior at Kampong Gelam
  • Nearest MRT Station
    Bugis (EW12/DT14)
  • Services & Facilities Available
    Tourist Information
    Ticketing (by Lapan Lapan)
    Hotel Reservation
    Purchase connectivity solutions (Wi-Fi devices)
  • Operating Hours

    Daily 9:00am to 6:00pm

Rest Bugis Hotel (Kampong Gelam)

Exterior of Rest Bugis Hotel
  • Nearest MRT Station
    Lavender (CC11), Bugis (EW12/DT14)
  • Services & Facilities Available

    Tourist Information
    Hotel Reservation
    Ticketing (Coming soon!)

  • Operating Hours

    Daily 8:00am to 6:00pm

Funan

A group customer officers at the concierge at Funan Mall
  • Nearest MRT Station
    City Hall (NS25/EW13)
  • Services & Facilities Available
    Tourist Information
    Loan of Wheelchairs and Strollers
    Nursing Room
    Free Wifi
    Mobile Charging Stations
  • Operating Hours

    Daily 11:00am to 9:00pm

Raffles City Singapore

  • Operating Hours

    Daily 11:00am to 9:00pm

Kim Choo Kueh Chang (Katong & Joo Chiat)

The exterior of Katong Joo Chiat Visitor Centre at Kim Choo Kueh Chang
  • Nearest MRT Station
    Paya Lebar (EW8/CC9)
  • Services & Facilities Available
    Tourist Information
    Ticketing
    Souvenirs
    Walking Tours
    Events
    Free Wifi
  • Operating Hours

    Daily 9:00am to 9:00pm

LEX Luggage Services (Harbourfront Centre)

Counter at LEX Luggage Services
  • Operating Hours

    Daily 9:30am to 5:00pm