Singapore caters to the needs of diverse groups such as elderly travellers, wheelchair users and people with visual or hearing impairments. Look out for these public transport and building features.
Accessibility in Singapore
All MRT stations are equipped with barrier-free facilities like ramps, lifts and wheelchair-accessible toilets for use by elderly and persons with disabilities.
There are two wheelchair-accessible carriages on each train. Keep a lookout for wheelchair indicator stickers on the train doors to locate them.
Visually impaired commuters can use the Braille plates in station lifts and follow the tactile ground surface indicators that will guide them from the entrance to the platform. The indicators also serve as warnings near the platform edge. Aboard the train, station names and audio instructions for transfers are announced at every station stop.
The hearing-impaired can find indications of arrival times and destinations of approaching trains on the Rail Travel Information System (RATIS) located on platforms. While travelling on the North-South and East-West lines, the SMRT Active Route Map Information System (STARiS) on display will specify the station of arrival. Train doors are also installed with lights that flash red to warn passengers before closing.
To find out more about accessibility features on our trains, please click here.
More than half of Singapore’s public buses are wheelchair-friendly, and the large majority of bus stops island-wide are designed for barrier-free access. To identify wheelchair-accessible buses, keep a lookout for a blue passenger-in-wheelchair decal at the front of the bus. Our helpful bus captains are also well-trained to provide assistance for boarding and alighting.
Pregnant women and the elderly can rest on designated priority seats on board.
For the visually impaired, tactile guidance systems are also available at bus interchanges to facilitate travel.
Get the full list of Wheelchair Accessible Bus (WAB) services and more information about accessibility on our buses here.
Opt for a London Taxi or an All-in-one SPACE taxi that is spacious enough to accommodate a wheelchair. Otherwise, any foldable wheelchair can be stored in the taxi’s boot. Metre prices might differ slightly between the various taxi options but there is no extra surcharge for wheelchairs. Find out more about the different transport accessibility facilities in Singapore here.
Service animals such as guide dogs are also allowed on buses and the MRT, as long as handlers have photo identification on hand.
An increasing number of buildings in Singapore are equipped with barrier-free facilities. Persons with disabilities can freely access and roam the spaces within these buildings that feature lifts, car parking lots and toilets.
For more information about accessible buildings in Singapore, click here.